Terms and conditions

Blooming Rays Australia Pty Ltd ABN 25 698 594 606 Suite 208, 29 Main Street, Rouse Hill Town Centre, Rouse Hill NSW 2155 sunshine@bloomingrays.com.au 1800 952 221 bloomingrays.com.au Version 1.0 | June 2026

Agreement

These Terms and Conditions govern the supply of solar PV and battery storage systems by Blooming Rays Australia Pty Ltd to residential customers across New South Wales and Victoria. By signing a Sales Contract with Blooming Rays, you agree to be bound by these terms. Nothing in these terms limits any right you have under the Australian Consumer Law.

Scope of Services

Blooming Rays supplies, coordinates, and manages the installation of solar PV systems, battery storage systems, and associated components at your property. Installation is carried out by CEC-accredited independent installation partners engaged by Blooming Rays.

Quotes and Pricing

All quotes are valid for the period stated on the proposal document. Prices are inclusive of GST unless otherwise stated. The STC government rebate is applied as an upfront discount and reflected in the final price shown on your contract. Blooming Rays reserves the right to adjust pricing if there is a material change in government rebate values prior to installation. If this occurs, you will be notified in writing and given the right to cancel without penalty.

Payment

A deposit of 10% of the total contract value is due upon signing. The remaining balance of 90% is due upon completion of installation and signing of the Works Completion Certificate. Payment may be made by bank transfer, credit card with a 1.5% surcharge applicable to Visa and Mastercard, or approved third-party finance through Brighte, Plenti, or Zip.

STC Assignment

By signing the contract, you assign your entitlement to Small-scale Technology Certificates and battery STCs under the Cheaper Home Batteries Program to Blooming Rays Australia Pty Ltd as part-payment for the system. Only one battery STC claim is permitted per property address under federal law. If you are found ineligible for the STC incentive for any reason, the full system price prior to STC deduction becomes payable.

Installation

Installation will be completed within 10 to 20 business days of contract signing subject to material availability and installer scheduling. Blooming Rays will provide a minimum of 5 business days notice of the confirmed installation date. Delays caused by factors outside our control including supplier availability, inclement weather, or DNSP requirements do not constitute grounds for cancellation or compensation.

Grid Connection

Blooming Rays will submit the grid connection application to the relevant Distribution Network Service Provider on your behalf following installation. By signing this contract, you expressly authorise Blooming Rays Australia Pty Ltd to act as your representative and submit all necessary grid connection applications, metering notifications, and associated documentation to the relevant DNSP and energy retailer on your behalf. Grid connection approval timelines are typically 4 to 8 weeks and are outside Blooming Rays' control.

Warranties

Blooming Rays provides a 10-year workmanship warranty on all installation work. Manufacturer warranties are passed through to you and are subject to each manufacturer's terms and conditions. The workmanship warranty is void if the system is modified or worked on by any person not authorised in writing by Blooming Rays.

Limitation of Liability

To the extent permitted by law, Blooming Rays' liability is limited to the repair, replacement, or refund of the affected product or installation component. Blooming Rays is not liable for indirect or consequential losses including loss of feed-in tariff income, changes in electricity pricing, or network tariff changes.

Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of the courts of New South Wales.

Email: sunshine@bloomingrays.com.au Phone: 1800 952 221 Address: Suite 208, 29 Main Street, Rouse Hill Town Centre, Rouse Hill NSW 2155 Website: bloomingrays.com.au